1. Product Description:
You are pre-ordering sleepwear items offered by Good Candles Ltd T/A Hello Sunday. Product descriptions, including size, color, material, and design details, are provided on the product pages.

2. Pre-Order Price and Payment:
The pre-order price for the sleepwear items is as stated on the product page at the time of pre-ordering.
Payment will be collected at the time of pre-order placement using the payment method you choose during checkout.

3. Estimated Shipping/Delivery:
We will make our best efforts to ship your pre-ordered sleepwear items within the estimated timeframe provided on the product page.
Please note that shipping times may vary based on factors beyond our control.

4. Cancellation and Refunds:
You may cancel your pre-order at any time before the product is shipped.
Cancellation of orders placed on a buy now pay later service (such as Afterpay) are subject to a $10 cancellation fee.
To request a cancellation and refund, please contact us via our websites contact form.

5. Product Availability:
While we strive to fulfill all pre-orders, availability may depend on demand and production capabilities.
In the event that we cannot fulfill your pre-order, we will notify you promptly and issue a full refund.

6. Changes and Updates:
- We reserve the right to make minor changes to the sleepwear items, including design modifications or feature adjustments.
- You will be notified of any significant changes via the contact information provided during the pre-order process.

7. Customer Obligations:
- You are responsible for providing accurate and up-to-date information during the pre-order process.
Ensure that your payment method is valid and has sufficient funds for order processing.

8. Communication:
- We will communicate with you via email or other contact information provided regarding the status of your pre-order, updates, and any changes to the order.

9. Liability and Disputes:
- Our liability is limited to the pre-order price paid. We are not responsible for any consequential or indirect damages.
Any disputes or claims will be resolved in accordance with the laws of New Zealand.

10. Privacy and Data Protection:
- Your personal information will be collected, stored, and used in accordance with our Privacy Policy.

11. Termination of Pre-Order Program:
We reserve the right to terminate the pre-order program at our discretion. In such cases, existing pre-orders will be fulfilled or refunded as applicable.

12. Governing Law:
These terms and conditions are governed by and construed in accordance with the laws of New Zealand.

13. Contact Information:
For any inquiries or support related to your pre-order, please contact us via the contact form on our website.

By placing a pre-order with Hello Sunday, you acknowledge that you have read, understood, and agreed to these pre-order terms and conditions.